Bag FAQ
General Faqs
Material Faqs
Process Faqs
Packaging Faqs
Quality Faqs
Transportation Faqs
General Faqs
Can the product design and style be customized according to my requirements?
Yes, all you need to do is provide some design concepts, reference images, or physical samples. Our professional design team will take your ideas from concept to finished product.
Does the factory have the production capacity to meet my order quantity?
We have the robust production capacity of three factory groups, capable of fulfilling orders for up to 15,000,000 bags annually.
What is the delivery lead time?
Production is usually completed in 35-50 days after confirmation of samples and receipt of deposit.
Do you offer after-sales service?
The factory ensures that products are produced in accordance with confirmed samples and order requirements. Prior to shipment, we welcome inspections by the client or a designated third party.
Can you provide updates or reports on the production progress?
Just like our clients, we place great emphasis on production progress to ensure each order is completed with the utmost quality. Rest assured, we have dedicated personnel who will provide regular production progress reports.
How long does it take to produce samples?
Existing samples can be shipped within 2-3 days. Customized samples typically require 7-15 days. For specially customized samples, we will confirm the specific completion time as per your request.
Do you accept customization of colors, printing, or packaging?
We can customize colors, printing patterns, and packaging for all products. Simply inform us of your specific customization requirements, and our dedicated team will handle the rest.
Material Faqs
Can you provide testing reports and certifications for the materials?
Certainly, we can furnish complimentary test samples for clients to arrange their own testing and certification.
Can you offer a variety of material options and recommendations?
Absolutely. With our robust upstream and downstream supply chain advantages, we can provide professional selections and recommendations for different fabrics and accessories according to client specifications.
Is it possible to provide samples in different materials for evaluation and selection?
Of course, we completely understand the challenges clients face during the sampling phase. We are more than willing to provide samples of various materials and specifications for the final evaluation and selection process.
Process Faqs
Does the factory have a quality control system?
Yes, the company is certified with an ISO quality management control system and exports to over 50 countries worldwide. We also collaborate with numerous well-known European and American brands in production.
Is there an in-house quality inspection team?
Yes, we have a comprehensive professional quality inspection team, overseeing everything from incoming material inspections to finished product shipments. This ensures peace of mind for every client.
Is there an engineering team available for product design and technical support?
Absolutely, we have a design and development team of over 20 professionals. Even without existing samples, clients need only provide their product concept and corresponding requirements. Our experts can offer design and technical support services until final product confirmation.
How is the quality controlled at each stage of production?
We have a well-defined and rigorous quality control process in place. From incoming material inspections to first samples, in-process checks, and final inspections, each stage is governed by clear control and management procedures.
Are there production plans and schedules to ensure on-time delivery of orders?
Yes, we create production schedules based on a breakdown of all product materials to ensure timely completion of orders.
Packaging Faqs
What are the available packaging methods for the products?
Common packaging methods include OPP/PE bags, colored cards, hang tags, colored boxes, display boxes, etc. Specific packaging depends on customer requirements.
Is it possible to customize the packaging according to my requirements?
Of course, you only need to inform your packaging requirements, our company will have someone to dock and design and send you to confirm.
Can you provide packaging samples or designs?
Certainly. If you require samples, we will produce them according to the confirmed design and send them to you.
Can you provide the specifications for both the inner and outer packaging of the products?
Yes, we will provide the final specifications for both the inner and outer packaging after sample confirmation, allowing you to verify shipping costs.
Quality Faqs
Do you have a sampling inspection procedure for products?
Yes, we have established a dedicated quality inspection team to conduct regular sampling inspections, ensuring consistency with confirmed samples.
Can you provide third-party quality inspection reports or certifications?
Yes, customers are welcome to arrange for third-party inspection agencies to conduct inspections at our facility. Upon confirmation, we will proceed with shipment.
Transportation Faqs
What shipping methods do you offer?
Our standard shipping terms with clients are usually FOB Xiamen. However, we are also more than willing to provide various transportation services, such as EXW, CIF, DDP, and others, to meet different needs.
Can you provide DDP services?
Yes, we have long-standing partnerships with internationally renowned freight forwarders, enabling us to offer various transportation services, including DDP.
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Leading Brand Source Factories
Competitive Wholesale Prices
Quality Assurance, Certified by SGS
End-to-End Supply Chain, Efficient Delivery Guarantee
Diverse Product Range,Three Specialized Factories Producing Different Items
Expert Team, Full-Service Support
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